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Manhattan has no Avianca ticketing office. Avianca’s New York area ticket operations are primarily JFK-centric. Passengers requiring in-person assistance at a different location should contact Avianca via the phone numbers or online channels listed below. JFK Airport Terminal 4, Avianca, has many of the services required for in-person check-ins and assistance for passengers departing from JFK Airport. In addition, for assistance with travel documents, check-ins, seat assignments, reservations, and baggage, passengers are urged to contact Avianca via the online support channels listed in the Avianca Help Center before coming to the airport. It should be noted that, while passengers may get more timely service at an airport ticketing counter, passengers are encouraged to use online or telephone services for passenger service requests, flight changes, refunds, and general account assistance.
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