Aniyasmith

I felt obligated to share my neighbor's amazing experience with the British Airways Orlando Office after we had heard about it. They were greeted with real politeness and warm smiles by the personnel as soon as they entered. They talked about how the staff was highly professional and considerate of all their travel requirements.

Their flight modifications were handled patiently by the representatives, who also ensured that all of their particular demands were fulfilled without any problems. The fact that the staff took the time to go over each choice and make them feel respected and valued was really appreciated by my neighbor. Customer pleasure was evidently their top goal.