- Messages
- 357
- Reaction score
- 138
- Points
- 53
there's no such thing such as suitableget me Fact finding method suitable for this case
all of those would work.
i.e - Interview: u can interview those working at the travel agency
Questionnaires: u can make questionnaires and give them to those working at the travel agency (its faster than interviews)
Document collection: u can see bills of customers or some holiday itineraries
Observation: just see what's going on at the travel agency and see how ppl work (if they do that is )